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Technical Support and IT Helpdesk Support Outsourcing Services

The transaction is far from over once a sale has been made. Providing post-purchase support to customers is a crucial aspect of the buying process and serves as a critical and valuable opportunity to develop lasting relationships with your client base. MM Technologies, a global IT-BPO, has been consistently providing Outsourced Technical Support and IT Helpdesk Support Services for more than three years to global clients. Our services empower businesses to transform their customer service in such a way that it sets them apart from the competition

Technical Support Services

MM Technologies Technical Support and IT Helpdesk and outsourcing services helps businesses provide high quality troubleshooting services to their customers. Some of the technical support and IT helpdesk services we provide include:

Software Application Support

Software support services are generally technical support or break/fix services that are delivered for specific software products.

Remote IT Support Services

Computer problems, network issues, malfunction, data back-up requirements can happen any time and throw critical projects into disorder, if not handled immediately.

Complaint Handling and Dispute Resolution

Resolving any complaint a customer of business may have is an integral part of the CRM process.

Email Support

Maintaining continuous and unstinting communication with your clients is essential for the success of your customer relationship efforts.